This Privacy Policy describes how getprostaclear.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Thank you for visiting getprostaclear.com

Your Trust is the most important thing in the world to us. Apollo Research Ltd is keen on maintaining your trust by guarding personal information that we gather and use.

This Consumer Privacy Notice (Privacy Policy) describes the information that Apollo Research Ltd and its affiliated companies gather about you; how we use and guard this information; the choices you can make about how we use this information; and how you can correct or update your information.

Contact

Apollo Research Ltd is located in the UK, with fulfillment (items shipped) from within the US.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@getprostaclear.com or by mail using the details provided below:

Apollo Research Ltd, 128 City Road, London EC1V 2NX, United Kingdom

Company number 14070094

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Information Apollo Research Ltd collects

We may gather information about you from a variety of sources. This includes information we gather either directly from you; or when you visit our sites, view our online content or use our other services; and information we gather about you from other sources.

Information we gather directly from you

We gather information directly from you when you choose to participate in our promotion and use our offers, create an account on our websites, call or email us, or otherwise provide information directly to us. The following are examples of information we may gather directly from you:

NameEmail addressDelivery address(es)Username and passwordTelephone numberDate of birth, only if you choose to inform us directlyOther household information such as gender or product use preferences and/or behaviorsHealth information related to product usage and medical history, only if you choose to inform us directlyDemographic information, only if you choose to inform us directlyPayment information (such as a credit card).
Information we gather when you visit our sites, view our online ads or promotions, or use our other services

We use cookies and other technologies to gather information when you visit our sites, view our online advertisements or promotions or use our other services. The following are examples of information we may gather with these technologies:

IP addressLinks you clickemails you open
How Apollo Research Ltd uses this information

Business Purposes

We use the information we gather to provide you products, offers, and services, to deliver to you promotions, offers or other content tailored to your interests provided you have accepted such direct marketing, and to conduct other business operations.

The following are examples of how we may use the information we gather:

Answer your questions or respond to your requests.Send samples, premiums, products, and information.Enroll you in contests, programs, or offers.Process payment for purchases or other services.Create and manage your account.Guard against or identify possible fraudulent transactions.Send you email and/or postal messages with information about Feel Younger® brands and other content we think may be of interest to you, including brand and service information from carefully selected business partners.Develop and provide advertising tailored to your interests, including interest-based advertising.Personalize your experience on our websites by presenting products and information tailored to you.Analyze the use of our products, services, and advertising.Allow you to participate in social sharing on our websites.Enforce our Terms and Conditions and otherwise manage our business.
Information sharing

The success of our business depends on your trust, and we do not sell your personal information to marketers outside of Apollo Research Ltd. We share your personal information withinApollo Research Ltd and as described in this Policy. We do not share personal information with marketers outside of Apollo Research Ltd unless you consent to such sharing, or as described within this Policy.

Third-party service providers

We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they guard this information and not use it for any other purpose. For example, we may rely on a service provider to:

Fulfill your product and service requests and answer your questions.Host our sites and deliver our email or other communications.Mail product samples, contact contest winners, manage payments or take other actions on our behalf.Analyze our data, sometimes combined with data from other sources, to send you communications.Conduct research and analyze data to improve our products, services, and sites.Perform other services that we request.We use Clickbank to power our online store. You can read more about how Clickbank uses your Personal Information here:
Clickbank PrivacyWe may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Other situations

We may disclose your personal information:

As part of the sale of the Prostaclear brand to another company.To guard and defend the rights and property of Apollo Research Ltd (including enforcing our Terms and Conditions).When required by law and/or government authorities.
Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
https://optout.aboutads.info/.
Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;The performance of the contract between you and the Site;Compliance with our legal obligations;To protect your vital interests;To perform a task carried out in the public interest;For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Clickbank uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights under GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

For Shopify, Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Our Company Commitment to Children's Privacy

Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our web site to persons eighteen years or older.

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE FALLS WITHIN THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT AND IS NOT MONITORED AS DOING SO.

Public Forums

Please remember that any information you may disclose in any Subscriber Directory, or other public areas of our web sites or the internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Our Company's Commitment to Data Security

Services and websites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" form illegally obtaining this information.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/

Last updated: 8th October 2022